Doing Business With Us
At Stauffer Diesel, we understand the importance of a strong working relationship with our customers. Because our customers are critical to our future growth and success, our goal is to develop the kind of relationship that will allow us to provide the highest level of service as your source of DEUTZ and Mitsubishi diesel engines, service and parts.
Many of our customers find it beneficial to conduct repeat business with us. If you are a repeat customer it may be more convenient to complete the Credit Application Packet. Fax it to (717)738-2550 Attention: Accounting Department or Email to Accounting@staufferdiesel.com. When your application is received it will be evaluated based upon the information contained in your application. If we need additional information you will be contacted. Once your application has been approved you will be set up in our system and notified of the opportunities that exist for you. Please fill out the Credit Application Packet in its entirety. If you are not PA Tax Exempt simply write N/A on this form before submittng. Note that filling out the Credit Application Packet and sending it in to us does not guarantee any form of business opportunity with Stauffer Diesel Inc.
Warranty & Terms of Sale
Specific warranties on your engine, parts, PTO clutch or control panels can be obtained by contacting the manufacturer of the item. To obtain warranty service, contact the DEUTZ or Mitsubishi distributor in your area. The distributor will refer you to the certified DEUTZ or Mitsubishi engine dealer who can provide warranty analysis and repairs for your engine. Remember to have your proof of ownership, including the date the engine was purchased. Your engine or part will be evaluated to determine whether or not item is still under warranty or if claim is eligible for warranty compensation. Once a determination has been made you will be notified of the outcome. When returning parts for a warranty claim please remember to obtain an RMA (Return Material Authorization) number before sending the part(s) in question to our attention.
- Click Here to Download the Deutz Engine Warranty Statement
- Click Here to Download the Mitsubishi Engine Warranty Statement
- Click Here to Download the NACD PTO Clutch Warranty Statement
- Click Here to Download the SDI Exchange/Overhauled Engine Warranty
- Click Here to Download the SDI Terms & Conditions of Sale
- Click Here to Download the SDI Power Pack & Custom Power Unit Warranty Statement